Customer Service
p› 800.655.4497 (Option 3)
Inquiries & Requests: edwards.customerservice@fs.utc.com
Orders Only: edwards.orders@fs.utc.com
RMA: edwards.rma@fs.utc.com
Fax your Purchase Order: 888.378.8778
Technical Support
p› 800.655.4497 (Option 1)
Case Ease
e›usfire.support.utcfs@nfpondemand.com
Fax: 866.226.2126
Hours: 8:00am-7:00pm (EST) After Hours Support: Available 7 days a week
Training - Technical
p› 800.655.4497 (Option 2)
elc@fs.utc.com
Fax: 866.534.5117
Course Catalog & Schedule
Hours: 8:00am-7:00pm (EST)Support with Internet Pin & Passwords
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